Solutions Manager

New York, United States | Customer Experience | Full-time | Fully remote


About Oden:

Manufacturing is undergoing its fourth industrial revolution, with factory operations increasingly driven by real-time applications that combine process and context data with advanced ML and AI algorithms. This is unlocking a staggering opportunity to improve the efficiency and productivity of existing manufacturing processes. 

As a Manufacturing AI company, Oden is at the forefront of this revolution. We combine large-scale data processing architectures and advanced AI and ML algorithms within the Oden platform so manufacturing operations teams can continuously monitor, analyze, and optimize their production, across a diverse set of processes and conditions. Our goal is to maximize efficiency, sustainability, and competitiveness in the manufacturing domain - to help True Makers Make Things Better!

Why We Do It:

We like to enable True Makers - those who make things - to make more, to waste less, to serve their customers, and to thrive in a competitive world. Help enough makers, and the world can give us all the abundance we want for less cost and environmental impact. 


  • Care about the purpose of the product and company

  • Are never satisfied with the way things are, but excited about the way things could be

  • Tinker. You embrace data and different technologies and want to see how they can work together

  • Live by transparent and scientific thinking. You put in the work to find the best ideas with those around you

  • Empathize with customer needs and enjoy novel ways of posing and solving their problems

  • Are happy to put on steel toe boots and hit the factory floor to work with the production manager

The Role:

As a Solutions Manager, you will be responsible for all technical sales engagements with our prospective customers and channel partners, including demos, creating prospect specifics, reference architectures, and implementation/support frameworks. You will also lead the program management of post-sales deployments between Oden and the customer, marshaling resources and expertise where necessary at both parties. A successful Solutions Manager will be a domain expert in manufacturing AI, ML, and analytics applications and the manufacturing processes supplying the foundational data.


  • Pre-sales development of solution designs, project plans, and reference architectures to build a trustful, effective engagement with the customer

  • Drive alignment of success criteria and architectures to articulate the capabilities of the Oden system and its interoperability with existing systems

  • Develop detailed implementation plans, including system configurations, data migration strategies, and integration requirements

  • Post-sales program management of all implementation steps, including alignment of resources, timelines, and technical responsibilities to business objectives

  • Developing new specs and documentation of technical procedures and user support guides

  • Strategic collaboration with Product, Engineering, and Sales on new capabilities, standards, and go-to-market direction based on customer feedback and project requirements

  • Setup, validate, and support production AI and ML applications and processes

Required Experience:

  • Bachelor’s degree in engineering, computer science, or similar technical fields 

  • 5+ years as a Solutions Engineer, Solutions Architect, Industrial Process/Data Engineer, or similar roles involving enterprise or cloud software programs

  • Track record of successfully selling and/or deploying SaaS or enterprise software technology to large enterprises

  • Proficiency with data manipulation, via SQL or scripting languages

  • Ability to communicate complex concepts clearly to various stakeholders 

  • Excellent analytical, organizational, and presentation skills

  • Passion for and understanding of new technology

  • Self-starter with the energy, drive, and determination to excel in a dynamic environment

What We Offer You:

  • Measurable impact to the world and the chance to help real people - family businesses, entrepreneurs, engineers.

  • Exposure to many tech disciplines, most of which are rapidly evolving.

  • A bridge between the physical and cloud worlds of tech. Our platform unites big data visualizations with sensors, M2M tech, and heavy industrial equipment.

  • A platform that has the potential to evolve beyond what we have envisioned now.

  • Scientific and transparent thinking, for everyone involved.

  • We have backing by world leaders of both industry and tech that will ensure long term growth and development for us.

At Oden, we are deeply committed to ensuring that every team member is engaged in work they are passionate about and find fulfilling. We prioritze your career development, offering personalized pathways for growth and advancement. Our approach is to align your strengths and interests with the company’s goals, ensuring that you not only contribute meaningfully but also progress steadily in your professional journey, reaching new heights in your career.

We’re an equal opportunity employer (EOE). 

Diversity at Oden means building a team that is rich across all boundaries of race, ethnicity, gender identification, sexual orientation, disability, religion, age and thinking style. We welcome all backgrounds, life experiences, and worldviews as these are the catalyst for the rapid evolution of our product and our organization. Diversity allows us to tackle new challenges, embrace change, make well-informed decisions, and ultimately Make Things Better. In alignment with our “People First” company value, Oden has a passionate internal team dedicated to the promotion of diversity and inclusion initiatives as a core component of our culture.

Our diversity initiatives apply to our practices and policies on recruiting, compensation and benefits; professional development; promotions; social activities and the ongoing development of a psychologically safe work environment.

We anticipate the base salary band for this role will be between $115,000 and $185,000, in addition to a bonus program, equity, and benefits. This role may be hired at the Manager level (base $115,000 to $170,000) or the Senior Manager level (base $130,000 to $185,000). The salary at offer will be determined by factors such as the candidate’s experience, knowledge, skills, and abilities, as well as internal equity among our team.